Frequently Asked Questions
Virtual Reception
How much does it cost?
We have a range of packages, that range from a Pay As You Go service where you pay just £0.99 per call you receive, or £20 per month and then just £0.79 per minute (billed per second) for calls you receive.
How does it work?
You contact your landline supplier and use their divert facility. This can be for all calls, only those where you can't answer within 15 seconds, only those where you are already on a call, or both of the last two. You can also divert your mobile, rather than have an annoying answerphone message played to callers.
Can I have some more information?
Certainly, just give us a call or use our CONTACT page if you wish to be sent more information.
Do I pay twice when I divert calls
You will be charged by your landline supplier for any call diverted to us, at your standard rate for National calls.
Can I divert from a mobile?
Yes, this can be especially useful if you are out on the go a lot. You simply program in your unique DDI number, which we will give you, into your phones settings. This can then divert all calls if you were in a meeting, only those when the phone is out of service, or you can divert just when you press the 'busy' button whilst a call is ringing.
Outbound Campaigns
What is the cost of an outbound campaign?
This can vary depending on your campaign requirements and volume. The best thing to do is call us or send a message through our CONTACT page to discuss your requirements further.
For more information call 08000 51 21 21
