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24/7 Services |
- Emergency Response
Our service offers varying levels of call escalation, so that calls can
be treated as to their urgency.
You can have a list of on-call engineers who can be changed instantly and
rotated as needed. We can filter the calls as per your requirements so that
only necessary calls go through to your team of engineers, allowing them
peace and quiet unless it is absolutely necessary.
- Virtual Reception
A seamless extension to your business, allowing your customers calls to be answered politely and professionally while you or your receptionist are unable to take the calls.
- Alarm and Lift callouts
It is now a legal requirement that all lift owners comply with the new British Standards, EN 81-28: 2003 Remote Alarm on Passenger and Goods Lifts. We have dedicated software to help you comply.
- Appointment setting and diary management
Could you benefit from having new leads booked straight into your diary allowing you to do what you do best, sell to potential customers?
- Lone worker tracking
It is a legal requirement that any employee that works on their own is regularly monitored. We can help with this by contacting your employee's to ensure their safety.
- Orderline or helpline
We can take orders and place them into a database, or directly onto your website.
- Overflow telephony answering service
Do you already have your calls being answered by your in-house team? Do they capture every call? Without an expensive telephone system you would never know. We can help by diverting just the calls where potential customers would receive an engaged tone.
For more information call 08000 51 21 21
